Jamie Harris
28.01.2025
Terrible service - ordered online an hour before arriving at store to be picked up for the time I arrived but still had to wait another half an hour. The server kept taking orders and making other people’s sandwiches whilst leaving mine on the side and skipping over it. Had to ask multiple times before they finally made it.
David W
03.12.2022
First visit to eat in for more than a year and it is transformed in a good way from the last - it's been refurbished and seem to be new owners who are very welcoming and polite.
Sandwiches were great, plenty of chicken, plenty of salad.
Will visit again l.
Christopher Middleton
19.09.2024
Gave my wife a piece of bread with no toppings on, no salad, no sauce, no cheese, nothing. You seriously think that's what I ordered?? 😂 then had the audacity to try to dispute the refund. Won't be back!
Amy
09.07.2024
We went here around 8 at night and the man that served us was very nice and friendly he made our child smile. Got our order made quickly and exactly as we asked. Have and would go here again.
Fiona McKenzie
31.10.2023
Staff were rushed and abrupt. No choice of bread, toasting, sauce or salad. Won’t bother going to this branch again, the Madeley franchise gives a much friendlier service, and a much tastier sub to your own choices.
kirk harvey
22.10.2023
Friendly staff and good food
Corinne Barrington
11.10.2023
Went to Oakengates Subway today. I usually buy a sandwich from this place weekly and on occasions can go multiple times in the week. I will not be returning to this place, as for the first time today the newish guy serving me, told me that I could not have extra sauce on my sandwich which this place has always honoured without complaint. To be treated this way is unacceptable. Last of all, my very last piece of my sandwich tasted like it was moldy. If you want to be served a moldy sandwich without a smile, and common courtesy then this is your place to go
Lord Alun F Dallaston
14.08.2023
A perfect example of disability discrimination. Unhelpful staff and poor layout for disabled access
Jayne Edwards
10.02.2022
Yet again long wait as they prioritise uber eats etc. They forget the customer in the shop. One year on still the same. Gtl. Not
Jag C
12.06.2023
You're selling yesterday's or the day befores cookies 🤮 they were so stale and had an off taste. This isnt subways standards...? They all went in the bin
Elwira Gladczak
09.06.2023
I paid for extra cheese but didn't get even the free one eggs cost me more than £3 I got one so small ridiculous all soggy all said so a poor sandwich for £13 like for a child. Everything in one small bag
Lou
07.03.2023
Great food and app is great too
Hayley Maiden
07.02.2023
Always friendly staff at the subway in Oakengates
red hyde
14.01.2023
nice food, dont get my orders wrong online ever :). in person the workers struggle to understand english at times and it gets difficult to order.
Scott Thorpe
27.12.2022
13.78 on two sandwitchs then ask for a bag too walk home with them and was told 10p charge good job mcdonalds and KFC and even chip shops don't follow there ways
Simone Staffira
20.12.2022
Terrible I ordered at 9:15 they accepted my order I live in 5 minutes away I got home and wanted a takeaway as did my wife it came to 10pm and my order never arrived they accepted it and took my money why accept why not reject if you don’t want to send it I have a just eat app at my takeaway so I know very well how it works I order now from Newport subway who always turn up on time I live in Oakengates and have to order from another outlet appalling I want all of my money back
Mart
08.10.2022
Guy was handling money and making subs without changing gloves.
Lots of flies: need to invest in a executor light.
Left without food and went to Lawley
Ellie
02.10.2022
Ordered a footlong sandwich but received only half of it on a wrong bread and no guacamole which I paid 2 quid extra. It's also a second time when I ordered hash browns and didn't receive a dip. I won't order from here again and definitely not gonna recommend to anyone
Stuart Slattery
26.09.2022
Always know what to expect food wise but service was excellent
Dylan Lewis
24.09.2022
Says it opens at 8:00 o’clock in the morning but was still all shut up not very happy travelled there for nothing
Chris Taylor-Guest
25.06.2022
They prioritise delivery orders. Popped in today. Was first told I’d have to wait a minute whilst they prepare a Just Eat order. A minute later another guy appears with another delivery slip saying we’d be waiting 15 minutes. Needless to say I left and took my business elsewhere.
Stu M
17.03.2022
As expected. Looks like a subway. The hygiene was lacking and processes not followed.
There were grubby bits of old dried food around the customer area. The staff area was not much better. The perspex covid screen was filthy. Neither of the staff members showed any interest in cleaning the shop or workstation. Will not be returning.
Jordan Sykes
14.03.2022
BMT is the best sub
Carbs 78
16.01.2022
The place was very clean and the staff were friendly. Italian BMT tasted great.
